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Showing posts with the label customer service

Customer Service

I am totally annoyed, and frustrated... and...ah... I work as a cashier at a gas station, which also has a buffet and a small store. I get to serve over a hundred people a day... I love doing that, I like to smile at people, be nice to them (even when they are angry and yell at me about the gas prices going up). I thought I had good people skills, that I was doing a pretty good job. To be honest, for the past month, I have been feeling like I wasn't too good at it because I could not remember their faces, or their preferences ( cigarettes, drinks, food...), I felt like I was becoming more of a robot... Last night, the girl I work with told me all the things people talk behind my back (people like my boss's wife, and the secretary who used to work at the buffet with me, the administrator, basically all other employees..). 1st problem: during the night shift, when sweeping and mopping, even with no customers around, I am not allowed to dance... 2nd - I talk too muc...

Tiering, but fun :)

I wasn't excited about working at OMV again, but I was glad I would end up working with my friends. I am on the same shift with the two slowest workers (and they take a lot of breaks!), which is tiering. I work 13 hour shifts, and at the end of the day I am barely walking. Do you know what makes me smile about this job? 1. Working on the computer (money transfers, work with the database to issue invoices, work with this cool technology gadget to emit vignetes...) 2. Friends to joke with to make time go faster 3. Customers who leave smiling 4. Customers who recognize me on the street, smile big and greet me 5. The tips I get at the end of the day 6. Schedule: 2 days work, 2 days off 7. My boss trusting me enough to rehire me, after I left twice to chase my dreams Yes, I admit: this is not my dream job, but it's not a bad job in the end. I have 6 months now to figure out what I want to do in the future, where I want to go, where I will settle down (hopefully, if not, i...